Level 3 - Lesson 20
This lesson puts hotel and building words into practical situations. You will report a missing room card, explain a refrigerator problem, ask for a location inside a library, and check a room with hotel staff.

Contains 4 words
hotel; guesthouse
floor; level
restroom; bathroom
room; house
Contains 2 words
nearby; in the area
Contains 4 words
half a day; a long while
Contains 2 words
to check; to look up
宾馆一层
bīnguǎn yì céng
the first floor of the hotel
这个屋子
zhège wūzi
this room
卫生间在附近
wèishēngjiān zài fùjìn
the restroom is nearby
图书馆在附近
túshūguǎn zài fùjìn
the library is nearby
冰箱里的冰
bīngxiāng lǐ de bīng
the ice in the refrigerator
Situation: A hotel guest reports a missing key card. The manager asks where it was last seen, checks the guest's name, and arranges a search and room access.
白家月
Bai Jiayue
我的房卡不见了,请帮我查一下。
My hotel key card is missing. Please help me look for it.
library
ice
refrigerator
to be missing; to disappear
service; to serve
冰不见了
bīng bú jiàn le
the ice is missing
在冰箱里半天了
zài bīngxiāng lǐ bàn tiān le
has been in the refrigerator for half a day
请帮我查一下
qǐng bāng wǒ chá yíxià
please help me check
该去查
gāi qù chá
should go check
宾馆服务
bīnguǎn fúwù
hotel service
宾馆经理
Hotel manager
您最后在哪儿看见它?
Where did you last see it?
白家月
Bai Jiayue
刚才在宾馆一层门口旁边。
Just now, beside the entrance on the hotel's first floor.
宾馆经理
Hotel manager
好,我先请人去查。您住哪个房间?
Okay, I will ask someone to search there first. Which room are you staying in?
白家月
Bai Jiayue
三零五,我叫白家月。
Room 305. My name is Bai Jiayue.
宾馆经理
Hotel manager
我先查一下您的名字,再帮您开门。
I will check your name first, then help you open the door.
Situation: Two hotel guests notice that the refrigerator is not cooling. They check one possible cause and decide to contact the hotel.
刘明
Liu Ming
水在冰箱里半天了,还是不冷。
The water has been in the refrigerator for a long time, but it still is not cold.
王一雪
Wang Yixue
里面的冰也变成水了。
The ice inside has turned into water too.
刘明
Liu Ming
冰箱的门开着吗?
Is the refrigerator door open?
王一雪
Wang Yixue
没有,我刚才查过,门没有问题。
No. I just checked, and there is no problem with the door.
刘明
Liu Ming
那冰箱可能坏了,该请宾馆的人来查一下。
Then the refrigerator may be broken. We should ask someone from the hotel to check it.
王一雪
Wang Yixue
好,我马上打电话。
Okay, I will call right away.
Situation: At the entrance to a school library, a student asks a teacher where the library restroom is.
白家月
Bai Jiayue
王老师,图书馆的卫生间在哪儿?
Teacher Wang, where is the library restroom?
王老师
Teacher Wang
在二层。
It is on the second floor.
白家月
Bai Jiayue
离这儿远吗?
Is it far from here?
王老师
Teacher Wang
不远,上楼就看见了。
No. You will see it when you go upstairs.
Situation: A hotel guest asks a hotel attendant for a quiet room with a bathroom and goes to see the available third-floor option.
王一雪
Wang Yixue
这个宾馆还有安静的房间吗?
Does this hotel have any quiet rooms left?
宾馆服务员
Hotel attendant
有,三层还有一间。
Yes. There is one left on the third floor.
王一雪
Wang Yixue
房间里有卫生间吗?
Is there a bathroom in the room?
宾馆服务员
Hotel attendant
有。您要先看看房间吗?
Yes. Would you like to see the room first?
王一雪
Wang Yixue
好,我想先看看。
Yes, I would like to see it first.
宾馆服务员
Hotel attendant
好,我们现在去三层看。
Okay. We will go up to the third floor and look now.